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terms conditions
- Traditional Chinese Terms & Conditions
- Simplified Chinese Terms & Conditions
- 1. Introduction
- 2. About Us
- 3. The Basis of the Contract
- 4. Purchase of Brand Partner Products
- 5. Your Eligibility to Purchase
- 6. The Order Process
- 7. Our Products
- 8. Pricing and Payment
- 9. Promotional vouchers/codes and their redemption
- 10. Delivery and Insurance
- 11. Cancellation
- 12. Warranties
- 13. Defective items and Items damaged in transit
- 14. Limits on our Liability
- 15. Intellectual Property
- 16. General
- Privacy Policy
- Cookies
- Promotion Ts And Cs
- Competition Ts And Cs
- WEEE Policy
- Migration FAQs
- contact us
- about
- help
- policies
- returns - hk
- payment security hk
We've updated our systems and some customer data will not be migrated across. This includes:
- Basket
- Wishlist
- Address book
- Saved payment cards
- Password
- Order history
Please refresh the information in your MyHN account. If you need to view your order history please contact our customer service department.
Your points history is being migrated to our new site and you will not lose any points in the migration.
We apologise for any inconvenience caused.