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terms conditions
- Traditional Chinese Terms & Conditions
- Simplified Chinese Terms & Conditions
- 1. Introduction
- 2. About Us
- 3. The Basis of the Contract
- 4. Purchase of Brand Partner Products
- 5. Your Eligibility to Purchase
- 6. The Order Process
- 7. Our Products
- 8. Pricing and Payment
- 9. Promotional vouchers/codes and their redemption
- 10. Delivery and Insurance
- 11. Cancellation
- 12. Warranties
- 13. Defective items and Items damaged in transit
- 14. Limits on our Liability
- 15. Intellectual Property
- 16. General
- Privacy Policy
- Cookies
- Promotion Ts And Cs
- Competition Ts And Cs
- WEEE Policy
- Migration FAQs
- contact us
- about
- help
- policies
- returns - hk
- payment security hk
All products shown on the website are subject to availability. The products that you place in your basket are not reserved and can be purchased by other shoppers.
We reserve the right to withdraw any products from the website at any time and/or remove or edit any materials or content on the website.
As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to a particular product may change. If a product you have ordered becomes out of stock after we have accepted your order, then we will not be liable to you for being unable to provide that product. If this situation arises we will notify you as soon as possible and you will not be charged for the unavailable product.
Please note that images of the products (and any associated packaging) on the website are illustrative only. Whilst we have made every effort to display the products featured on the website as accurately as possible, the colours we use, and the display and colour capabilities of your computer monitor, will greatly affect the colours you actually see on the screen. We cannot be held responsible for the limitations of technology and cannot guarantee that your monitor's display will accurately reflect the colour, texture or detail of the product.
We reserve the right to amend the dimensions, specifications, descriptions and quantities of items displayed on our website without prior notice.