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terms conditions
- Traditional Chinese Terms & Conditions
- Simplified Chinese Terms & Conditions
- 1. Introduction
- 2. About Us
- 3. The Basis of the Contract
- 4. Purchase of Brand Partner Products
- 5. Your Eligibility to Purchase
- 6. The Order Process
- 7. Our Products
- 8. Pricing and Payment
- 9. Promotional vouchers/codes and their redemption
- 10. Delivery and Insurance
- 11. Cancellation
- 12. Warranties
- 13. Defective items and Items damaged in transit
- 14. Limits on our Liability
- 15. Intellectual Property
- 16. General
- Privacy Policy
- Cookies
- Promotion Ts And Cs
- Competition Ts And Cs
- WEEE Policy
- Migration FAQs
- contact us
- about
- help
- policies
- returns - hk
- payment security hk
2. This Winter Sale promotion is applicable at all Harvey Nichols stores in the UK and Dublin, and online across Harvey Nichols UK, Hong Kong and International websites.
3. The Winter Sale promotional period online at harveynichols.com/en-hk begins on Wednesday 11th December 2024.
4. The Winter Sale promotion is valid on selected items only, exclusions apply.
5. The Winter Sale promotion excludes hampers, hospitality, selected brands, concessions, marketplace, all Gift Experiences, the purchase of Gift Cards and selected departments.
6. The Winter Sale promotion cannot be used in conjunction with any other discounts or offers or via other digital marketing channels.
7. The Winter Sale promotion can be used multiple times within the discount period.
8. Harvey Nichols reserves the right to withdraw or amend the Winter Sale promotion at any time without notice.
9. In case of dispute, the decision of Harvey Nichols shall be final.
10. Items purchased in the Winter Sale promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
11. Terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
2. This Beauty Promotion is applicable at all Harvey Nichols stores in the UK and Dublin, and online across the Harvey Nichols UK and International websites.
3. The Beauty Promotion promotional period online and instore begins on Friday 13th December 2024 and ends on Tuesday 17th December 2024.
4. The Beauty Promotion excludes all beauty hampers, beauty services, all Gift Experiences, the purchase of Gift Cards and selected brands, including selected concession and marketplace brands.
5. The Beauty Promotion cannot be used in conjunction with any other discounts or offers or via other digital marketing channels.
6. The Beauty Promotion cannot be used in conjunction with selected benefits.
7. The Beauty Promotion can be redeemed multiple times on multiple transactions by the same customer for the total duration of the Beauty Promotional Period.
8. Returns and exchanges on Beauty items are not permitted.
9. Harvey Nichols reserves the right to withdraw the Beauty Promotion at any time.
10. In case of dispute, the decision of Harvey Nichols shall be final.
11. Items purchased in the Beauty Promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
12. Terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
2. Applicable online at harveynichols.com during the promotional period.
3. Valid on selected Fashion purchases only.
4. Exclusions apply.
5. Online at harveynichols.com the promotional period will run from Thursday 5th December 2024 to Tuesday 10th December 2024.
6. This promotion cannot be used in conjunction with other discounts or offers or via other digital marketing channels or for the purchase of Gift Vouchers.
7. During promotional periods, selected benefits will be unredeemable.
8. Discount can be used at multiple times within the discount period.
9. Harvey Nichols reserves the right to withdraw or amend the promotion at any time.
10. In case of dispute, the decision of Harvey Nichols shall be final.
11. Items purchased in this promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
12. Additional terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-condition
2. This promotion is applicable at all Harvey Nichols stores in the UK and Dublin, and online across Harvey Nichols UK, Hong Kong and International websites.
3. The promotional period online at harveynichols.com begins on Tuesday 19thNovember 2024 and end on Tuesday 3rd December 2024.
4. The promotional period in-store will begin on Friday 15th November 2024 and end on Wednesday 4th December 2024.
5. This promotion is valid on selected items only, exclusions apply.
6. The offer excludes hampers, hospitality, selected brands, concessions, marketplace, all Gift Experiences, the purchase of Gift Cards and selected departments.
7. This promotion cannot be used in conjunction with any other discounts or offers or via other digital marketing channels.
8. This promotion can be used multiple times within the discount period.
9. Harvey Nichols reserves the right to withdraw or amend this promotion at any time.
10. This promotion cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
11. In case of dispute, the decision of Harvey Nichols shall be final.
12. Items purchased in the Black Friday promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
13. Additional terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
- Redeem for 10% off at checkout when you enter your single use code.
- Available online only at Harvey Nichols for UK and US, International site only.
- Value of the code cannot be exchanged.
- The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
- Offer excludes selected brands and departments including but not limited to Advanced Nutrition Program, Environ, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Adidas x Yeezy, Christian Louboutin, Le Gramme, Mach & Mach, Golden Goose, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, corporate or bulk orders and all Marketplace brands.
- All standard Sale and REWARDS Terms and Conditions apply.
- Offer excludes staff.
1. Redeem for 10% off Fashion & Beauty on all UK orders at checkout when you enter your single use code.
2. Available online only at Harvey Nichols for Student Beans members only.
3. Harvey Nichols has the right to remove the promotion at any time.
4. Value of the code cannot be exchanged.
5. The discount cannot be used in conjunction with other discounts or offers.
6. Offer excludes selected brands and departments including but not limited to Jo Malone, Maison Christian Dior, Jimmy Choo, Balenciaga, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Golden Goose, Mach & Mach, Adidas x Yeezys, Christian Louboutin, Le Gramme, ALL Food &Wine including ALL Whiskey, Food & Wine Hampers & Gifts, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, Corporate or bulk orders, Sale, Marketplace, Christmas Advent Calendars, and Ugg.
7. All gift cards and gift experiences are excluded from the discount.
8. All standard Sale and Rewards Terms and Conditions apply.
9. Offer excludes staff.
1. Redeem for 10% off Fashion, Food & Wine at checkout when you enter your single use code.
2. Available online only at Harvey Nichols. Excludes Hong Kong.
3. Harvey Nichols has the right to remove the promotion at any time.
4. Value of the code cannot be exchanged.
5. The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
6. Offer excludes selected brands and departments including but not limited to UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Golden Goose, Mach & Mach, Adidas x Yeezy, Christian Louboutin, Le Gramme, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, corporate or bulk orders, Beauty Advent Calendar and all Marketplace brands.
7. All standard Sale and REWARDS Terms and Conditions apply
8. Offer excludes staff.
- Redeem for 10% off at checkout when you enter your single use code.
- Available online only at Harvey Nichols for UK and US, International site only.
- Value of the code cannot be exchanged.
- The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
- Offer excludes selected brands and departments including but not limited to Advanced Nutrition Program, Environ, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Adidas x Yeezy, Christian Louboutin, Le Gramme, Mach & Mach, Golden Goose, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, corporate or bulk orders and all Marketplace brands.
- All standard Sale and REWARDS Terms and Conditions apply.
- Offer excludes staff.