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terms conditions
- 1. Introduction
- 2. About Us
- 3. The Basis of the Contract
- 4. Purchase of Brand Partner Products
- 5. Your Eligibility to Purchase
- 6. The Order Process
- 7. Our Products
- 8. Pricing and Payment
- 9. Promotional vouchers/codes and their redemption
- 10. Gift Cards
- 11. Delivery and Insurance
- 12. Cancellation
- 13. Warranties
- 14. Defective items and Items damaged in transit
- 15. Limits on our Liability
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- 17. How we may use your personal data
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- 19. General
- Privacy Policy
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- Promotion Ts And Cs
- Competition Ts And Cs
- WEEE Policy
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Harvey Nichols is committed to sustainable and responsible practice across all areas of its business, and ethical sourcing is an important part of this programme. This Code of Conduct sets out the minimum requirements that our Suppliers, Agencies and Concessions (“Associates”) must adhere to in order to trade with Harvey Nichols.
We expect all of our Associates to review and regularly audit their supply chain as a matter of priority to ensure that our standards are met.
We shall require compliance with this Code of Conduct in our contracts with Associates and require that they impose equivalent obligations on their own Associates.
Subject to any contractual terms, we may terminate our relationship if an Associate fails to comply with this Code of Conduct. If appropriate, we may report any breach of the Code of Conduct to the appropriate authorities.
If an Associates sourcing practices change which affects their compliance or you begin to experience difficulties in applying these practices to your supply chain, you must notify us immediately at [email protected].
We may at any time update or amend this Code of Conduct. It is the Associates’ responsibility to regularly review to ensure compliance. However, we shall endeavour to notify Associates of any material changes as soon as reasonably practicable.
To read our Code of Conduct please click here.