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terms conditions
- 1. Introduction
- 2. About Us
- 3. The Basis of the Contract
- 4. Purchase of Brand Partner Products
- 5. Your Eligibility to Purchase
- 6. The Order Process
- 7. Our Products
- 8. Pricing and Payment
- 9. Promotional vouchers/codes and their redemption
- 10. Delivery and Insurance
- 11. Cancellation
- 12. Warranties
- 13. Defective items and Items damaged in transit
- 14. Limits on our Liability
- 15. Intellectual Property
- 16. General
- Privacy Policy
- Cookies
- Promotion Ts And Cs
- Competition Ts And Cs
- WEEE Policy
- Migration FAQs
- returns
- about
- contact us
- help
- policies
- rewards - us
2. The promotional period begins at 10AM GMT 3rd March 2025 on harveynichols.com and ends at 10AM GMT 13th March 2025.
3. This promotion is available online Harvey Nichols UK & International websites.
4. Offer excludes selected brands and departments including but not limited to GUCCI, MONCLER, Loewe, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, The Row, Givenchy, Valentino, Manolo Blahnik, Golden Goose, Christian Louboutin, Chloe, Isabel Marant, On Running, Salomon, MM6 x Salomon, MM6 by Maison Margiela, New balance, ASICS, UGG, Toteme, Odd Muse, Casablanca, Cleens, Alaia, Club 1984, Vivienne Westwood, Missoma, Demellier, Jo Malone, Beauty Experiences, Beauty Packages, Beauty Hampers, Dyson, Advanced Nutrition Program, Environ, Sale, Marketplace, Gift Cards, Corporate.
5. Beauty packages, gift cards and gift experiences are excluded from this promotion.
6. Promotion discount cannot be used in conjunction with other discounts or offers or for the purchase of any Gift Vouchers or via other digital marketing channels. This restriction is not applicable in case of certain selected discounted items that may be included in the Promotion.
7. Discount can be used at multiple times within the discount period.
8. Harvey Nichols reserves the right to withdraw or amend the promotion at any time.
9. Exchanges onto a gift card are not permitted unless a valid gift receipt is presented.
10. In case of dispute, the decision of Harvey Nichols shall be final.
11. Promotion 14-day exchange policy applies to items sold during the promotional period.
12. This promotion is not available to Harvey Nichols staff.
13. All standard Harvey Nichols Sale and Rewards Terms and Conditions apply.
*Subject to change due to currency exchange rate fluctuations
2. The promotional period begins Friday 14th February 2025 and ends Friday 21st February 2025 at 4PM GMT.
3. Promotional Offer applies on selected beauty brands only.
4. The offer excludes beauty hampers, beauty services, and selected brands, including selected concession and marketplace brands.
5. Discount cannot be used in conjunction with other discounts or offers, except for beauty sale items included in this promotion. It also cannot be used for the purchase of Gift Vouchers.
6. Discount cannot be used in conjunction with selected benefits.
7. Discount can be used at multiple times within the discount period.
8. To redeem online, REWARDS members must sign in to My HN on harveynichols.com. Discount will apply against all items included in the promotion.
9. Harvey Nichols reserves the right to withdraw or amend the promotion at any time.
10. Exchanges onto a gift card are not permitted unless a valid gift receipt is presented.
11. In case of dispute, the decision of Harvey Nichols shall be final.
12. Items purchased in this promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
13. Terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
2. The promotional period begins at 10AM GMT 24th February 2025 on harveynichols.com and ends at 10AM GMT 10th March 2025.
3. This promotion is available online only on Harvey Nichols UK & International websites.
4. Offer excludes selected brands and departments including but not limited to GUCCI, MONCLER, Loewe, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, The Row, Givenchy, Valentino, Manolo Blahnik, Golden Goose, Christian Louboutin, Chloe, Isabel Marant, On Running, Salomon, MM6 x Salomon, MM6 by Maison Margiela, New balance, ASICS, UGG, Toteme, Odd Muse, Casablanca, Cleens, Alaia, Club 1984, Vivienne Westwood, Missoma, Demellier, Jo Malone, Beauty Experiences, Beauty Packages, Beauty Hampers, Dyson, Advanced Nutrition Program, Environ, Sale, Marketplace, Gift Cards, Corporate.
5. Beauty packages, gift cards and gift experiences are excluded from this promotion.
6. Promotion discount cannot be used in conjunction with other discounts or offers or for the purchase of any Gift Vouchers or via other digital marketing channels. This restriction is not applicable in case of certain selected discounted items that may be included in the Promotion.
7. Discount can be used at multiple times within the discount period.
8. Harvey Nichols reserves the right to withdraw or amend the promotion at any time.
9. Exchanges onto a gift card are not permitted unless a valid gift receipt is presented.
10. In case of dispute, the decision of Harvey Nichols shall be final.
11. Promotion 14-day exchange policy applies to items sold during the promotional period.
12. This promotion is not available to Harvey Nichols staff.
13. All standard Harvey Nichols Sale and Rewards Terms and Conditions apply.
*Subject to change due to currency exchange rate fluctuations
2. The promotional period begins at 10AM GMT 20th January 2025 on harveynichols.com and ends at 10AM GMT 11th February 2025.
3. This promotion is available online Harvey Nichols UK & International websites.
4. Offer excludes selected brands and departments including but not limited to GUCCI, MONCLER, Loewe, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, The Row, Givenchy, Valentino, Manolo Blahnik, Golden Goose, Christian Louboutin, Chloe, Isabel Marant, On Running, Salomon, MM6 x Salomon, MM6 by Maison Margiela, New balance, ASICS, UGG, Toteme, Odd Muse, Casablanca, Cleens, Alaia, Club 1984, Vivienne Westwood, Missoma, Demellier, Jo Malone, Beauty Experiences, Beauty Packages, Beauty Hampers, Dyson, Advanced Nutrition Program, Environ, Sale, Marketplace, Gift Cards, Corporate.
5. Beauty packages, gift cards and gift experiences are excluded from this promotion.
6. Promotion discount cannot be used in conjunction with other discounts or offers or for the purchase of any Gift Vouchers or via other digital marketing channels. This restriction is not applicable in case of certain selected discounted items that may be included in the Promotion.
7. Discount can be used at multiple times within the discount period.
8. Harvey Nichols reserves the right to withdraw or amend the promotion at any time.
9. Exchanges onto a gift card are not permitted unless a valid gift receipt is presented.
10. In case of dispute, the decision of Harvey Nichols shall be final.
11. Promotion 14-day exchange policy applies to items sold during the promotional period.
12. This promotion is not available to Harvey Nichols staff.
13. All standard Harvey Nichols Sale and Rewards Terms and Conditions apply.
2. This Winter Sale promotion is applicable at all Harvey Nichols stores in the UK, and online across Harvey Nichols international and UK websites.
3. The Winter Sale promotional period online at harveynichols.com and in-store begins on Wednesday 11th December 2024.
4. The Winter Sale promotion is valid on selected items only, exclusions apply.
5. The Winter Sale promotion excludes hampers, hospitality, selected brands, concessions, marketplace, all Gift Experiences, the purchase of Gift Cards and selected departments.
6. The Winter Sale promotion cannot be used in conjunction with any other discounts or offers or via other digital marketing channels.
7. The Winter Sale promotion can be used multiple times within the discount period.
8. Harvey Nichols reserves the right to withdraw or amend the Winter Sale promotion at any time without notice.
9. In case of dispute, the decision of Harvey Nichols shall be final.
10. Items purchased in the Winter Sale promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
11. Terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
2. This Winter Sale promotion is applicable at all Harvey Nichols stores in the UK and Dublin, and online across Harvey Nichols UK, Hong Kong and International websites.
3. The Winter Sale promotional period online at harveynichols.com and in-store begins on Wednesday 11th December 2024.
4. The Winter Sale promotion is valid on selected items only, exclusions apply.
5. The Winter Sale promotion excludes hampers, hospitality, selected brands, concessions, marketplace, all Gift Experiences, the purchase of Gift Cards and selected departments.
6. The Winter Sale promotion cannot be used in conjunction with any other discounts or offers or via other digital marketing channels.
7. The Winter Sale promotion can be used multiple times within the discount period.
8. Harvey Nichols reserves the right to withdraw or amend the Winter Sale promotion at any time without notice.
9. In case of dispute, the decision of Harvey Nichols shall be final.
10. Items purchased in the Winter Sale promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
11. Terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
2. This Beauty Promotion is applicable at all Harvey Nichols stores in the UK and Dublin, and online across the Harvey Nichols UK and International websites.
3. The Beauty Promotion promotional period online and instore begins on Friday 13th December 2024 and ends on Tuesday 17th December 2024.
4. The Beauty Promotion excludes all beauty hampers, beauty services, all Gift Experiences, the purchase of Gift Cards and selected brands, including selected concession and marketplace brands.
5. The Beauty Promotion cannot be used in conjunction with any other discounts or offers or via other digital marketing channels.
6. The Beauty Promotion cannot be used in conjunction with selected benefits.
7. The Beauty Promotion can be redeemed multiple times on multiple transactions by the same customer for the total duration of the Beauty Promotional Period.
8. Returns and exchanges on Beauty items are not permitted.
9. Harvey Nichols reserves the right to withdraw the Beauty Promotion at any time.
10. In case of dispute, the decision of Harvey Nichols shall be final.
11. Items purchased in the Beauty Promotion are subject to the Harvey Nichols Returns Policy, which is available at https://www.harveynichols.com/info/help/delivery-help/returns/
12. Terms and conditions are displayed on the Harvey Nichols website for customer reference at https://www.harveynichols.com/info/help/terms-conditions
• Available online only at Harvey Nichols for Unidays members only.
• Harvey Nichols has the right to remove the promotion at any time.
• Value of the code cannot be exchanged.
• The discount cannot be used in conjunction with other discounts or offers.
• Offer excludes selected brands and departments including but not limited to Alaia, The Row, Jo Malone, Maison Christian Dior, Jimmy Choo, Balenciaga, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Golden Goose, Mach & Mach, Adidas x Yeezys, Christian Louboutin, Le Gramme, ALL Food &Wine including ALL Whiskey, Food & Wine Hampers & Gifts, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, Corporate or bulk orders, Sale, Marketplace, Christmas Advent Calendars, Harvey Nichols Beauty Advent Calendar, Dyson, Advanced Nutrition Program, Environ, and Ugg.
• All gift cards and gift experiences are excluded from the discount.
• All standard Sale and Rewards Terms and Conditions apply.
• Offer excludes staff.
• This promotional offer is not valid for instore purchases.
• In case of dispute, the decision of Harvey Nichols shall be final.
• Available online only at Harvey Nichols for Student Beans US members only.
• Harvey Nichols has the right to remove the promotion at any time.
• Value of the code cannot be exchanged.
• The discount cannot be used in conjunction with other discounts or offers.
• Offer excludes selected brands and departments including but not limited to Alaia, The Row, Jo Malone, Maison Christian Dior, Jimmy Choo, Balenciaga, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Golden Goose, Mach & Mach, Adidas x Yeezys, Christian Louboutin, Le Gramme, ALL Food &Wine including ALL Whiskey, Food & Wine Hampers & Gifts, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, Corporate or bulk orders, Sale, Marketplace, Christmas Advent Calendars, Harvey Nichols Beauty Advent Calendar, Dyson, Advanced Nutrition Program, Environ, and Ugg.
• All gift cards and gift experiences are excluded from the discount.
• All standard Sale and Rewards Terms and Conditions apply.
• Offer excludes staff.
• This promotional offer is not valid for instore purchases.
• In case of dispute, the decision of Harvey Nichols shall be final.
- Redeem for 10% off at checkout when you enter your single use code.
- Available online only at Harvey Nichols for UK and US, International site only.
- Value of the code cannot be exchanged.
- The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
- Offer excludes selected brands and departments including but not limited to The Row, Alaia, Advanced Nutrition Program, Environ, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Adidas x Yeezy, Christian Louboutin, Le Gramme, Mach & Mach, Golden Goose, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, corporate or bulk orders and all Marketplace brands.
- All standard Sale and REWARDS Terms and Conditions apply.
- Offer excludes staff.
2. Available online only at Harvey Nichols for UK and US, International site only.
3. Value of the code cannot be exchanged.
4. The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
5. Offer excludes selected brands and departments including but not limited to Advanced Nutrition Program, Environ, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Adidas x Yeezy, Christian Louboutin, Le Gramme, Mach & Mach, Golden Goose, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, Harvey Nichols Beauty Advent Calendar, corporate or bulk orders and all Marketplace brands.
6. All standard Sale and REWARDS Terms and Conditions apply.
7. Offer excludes staff.
8. Offer valid on first purchase only.
2. Available online only at Harvey Nichols for UK and US, International site only.
3. Value of the code cannot be exchanged.
4. The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
5. Offer excludes selected brands and departments including but not limited to Advanced Nutrition Program, Environ, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Adidas x Yeezy, Christian Louboutin, Le Gramme, Mach & Mach, Golden Goose, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, Harvey Nichols Beauty Advent Calendar, corporate or bulk orders and all Marketplace brands.
6. All standard Sale and REWARDS Terms and Conditions apply.
7. Offer excludes staff.
8. Offer valid on first purchase only.
2. Available online only at Harvey Nichols for UK and US, International site only.
3. Value of the code cannot be exchanged.
4. The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
5. Offer excludes selected brands and departments including but not limited to Advanced Nutrition Program, Environ, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Adidas x Yeezy, Christian Louboutin, Le Gramme, Mach & Mach, Golden Goose, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, Harvey Nichols Beauty Advent Calendar, corporate or bulk orders and all Marketplace brands.
6. All standard Sale and REWARDS Terms and Conditions apply.
7. Offer excludes staff.
8. Offer valid on first purchase only.
1. Redeem for 10% off Fashion, Food & Wine at checkout when you enter your single use code.
2. Available online only at Harvey Nichols. Excludes Hong Kong.
3. Harvey Nichols has the right to remove the promotion at any time.
4. Value of the code cannot be exchanged.
5. The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
6. Offer excludes selected brands and departments including but not limited to Alaia, The Row, UGG, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Golden Goose, Mach & Mach, Adidas x Yeezy, Christian Louboutin, Le Gramme, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, corporate or bulk orders, Beauty Advent Calendar and all Marketplace brands.
7. All standard Sale and REWARDS Terms and Conditions apply
8. Offer excludes staff.
1. Redeem for 10% off and free standard delivery when you enter your single use code.
2. Available online only at Harvey Nichols. Excludes Hong Kong.
3. Harvey Nichols has the right to remove the promotion at any time.
4. Value of the code cannot be exchanged.
5. The discount cannot be used in conjunction with other discounts or offers or via other digital marketing channels.
6. Offer excludes selected brands and departments including but not limited to Alaia, The Row, Gucci, Moncler, Bottega Veneta, Loewe, Fendi, Jacquemus, Stone Island, Saint Laurent, Extreme Cashmere, Max Mara, Balenciaga, Alexander McQueen, Veja, Vivienne Westwood, Canada Goose, Givenchy, Valentino, Palm Angels, Manolo Blahnik, Golden Goose, Mach & Mach, Adidas x Yeezy, Christian Louboutin, Le Gramme, all SALE, all Whisky, Beauty Experiences, Beauty Packages, Beauty Hampers, Gift Cards, corporate or bulk orders, and all Marketplace brands.
7. All standard Sale and REWARDS Terms and Conditions apply.
9. Offer excludes staff.